HP implemented code in newer firmware versions to verify the authenticity of ink cartridges via a chip authentication process. While HP claims this protects users from potential malware injection via malicious cartridges and ensures print quality, the practical result is the rejection of cheaper, third-party or remanufactured cartridges. For businesses utilizing the 8620, this resulted in a sudden inability to use existing inventory, creating a financial incentive to revert to older firmware that lacked these checks.
On the printer control panel, go to Setup > Printer Maintenance > Update the Printer > Printer Update Options . Ensure "Allow Downgrade" is set to Yes . hp officejet pro 8620 firmware downgrade
| Issue | Likely Fix | |-------|-------------| | “Downgrade not allowed” | Printer’s bootloader is locked (newer security). Try an older downgrade file or accept that downgrade is impossible. | | Printer stuck in recovery | Power cycle, re-enter recovery, and re-run the tool with a different USB port. | | USB not detected | Use USB 2.0 port. Disable antivirus temporarily. Try another cable. | | After downgrade, still blocks cartridges | The firmware you used still has Dynamic Security. Seek an even older version (e.g., 1709A). | HP implemented code in newer firmware versions to
If you can source the older firmware version (such as version FDP1CN1416AR ), you can manually push it to the device. HP Support Community Source the File: On the printer control panel, go to Setup
The primary reason users seek a firmware downgrade is to bypass "Dynamic Security" measures. These updates can block the use of affordable . Reverting to an older version often restores compatibility with non-HP chips and resolves error messages like "Non-HP Chip Detected" or "Supply Memory Error". Step 1: Prepare Your Printer