Provide your IMEI, phone model, and the current carrier (e.g., T-Mobile, Spectrum, Cricket). Pay for the service (prices typically range from $5 to $25 depending on the carrier).
: Sites like The Unlocking Company or cellunlocker.net provide codes for a fee if your carrier refuses to unlock the device. Troubleshooting & Tips Forgot my passcode or pattern lock - Motorola Support US motorola network unlock tool
| Error Message | Cause | Solution | |---------------|-------|----------| | “Unlock failed – Security version downgrade denied” | Phone updated to newer security patch (2025+) | Use a direct IMEI code service (not USB tool) or wait for tool update. | | “No supported DA found” | Incorrect Motorola USB drivers | Uninstall all Motorola drivers in Device Manager, reinstall from official site. | | “OEM unlocking is disabled” | You didn’t toggle in Developer Options | You must erase phone (factory reset) to toggle OEM unlock. Back up data first. | | “Phone not in fastboot mode” | Cable issue or missing drivers | Use a USB 2.0 port, not USB 3.0. Try a different cable. | Provide your IMEI, phone model, and the current carrier (e
Dial *#06# on your Motorola phone. A 15-digit IMEI number will appear. Write it down carefully. Troubleshooting & Tips Forgot my passcode or pattern