Ncsw10301 Unable To Download — The Image From Cisco.com Invalid Metadata Trans-id Upd

The error is a known issue within Cisco Catalyst Center (formerly DNA Center) that occurs when the system fails to download an image or its associated metadata (like the ISSU Compatibility Matrix) from Cisco.com. The specific "invalid metadata trans-id" typically indicates a failure in the API transaction between your controller and Cisco's automated software distribution backend . Common Causes

: Make sure your system and the specific tool or software you're using are correctly configured. This includes checking the software version, ensuring any necessary licenses are active, and confirming that the tool supports the function you're trying to perform. The error is a known issue within Cisco

: Outdated or expired certificates in the controller's trustpool can prevent secure communication with Cisco's servers. This includes checking the software version, ensuring any

Download the required software image manually to your laptop or a local server from the Cisco Software Central . If you encounter this error, try the following

If you encounter this error, try the following workarounds to bypass the automated metadata retrieval: :

Metadata downloads require valid root certificates to verify Cisco's servers: Navigate to .