Troubleshooting (quick)

For some, it works. The C100s suddenly shows up as "Polycom C100s Advanced Audio Device." The noise cancellation returns. The buttons? No. Those are gone forever. But the core—the reason you loved this puck—lives again.

Despite the lack of official support, Windows 10 typically recognizes the device as a standard USB audio device upon connection. This allows the speakers and microphones to work without manual driver installation.

Some users have accessed older drivers via Driver Scape . Setup and Troubleshooting Tips

, you can still get it running by using compatible older software or standard Windows audio drivers. Official Software and Drivers

There are no official drivers provided by Polycom (now part of HP Poly) for Windows 10 or 11.

, specifically tailored for Windows Vista and Windows 7 (32-bit and 64-bit). Windows 10 Behavior

The C100s is designed to be plug-and-play on many Windows 10 systems. Windows Update often installs a native audio driver.