to handle returns, repairs, and trade-in programs for customers in Ireland and the UK. samsung.com 🔍 Verification & "Extra Quality"
: Customers in the UK and Ireland are often directed here for warranty or official returns. samsung po box 12987 dublin ie imei extra quality
If you select "Premium" or if your device is under Samsung Care+, the confirmation email will explicitly mention enhanced service. The return address will likely be . Keep that email as proof. to handle returns, repairs, and trade-in programs for
, is a standard regulatory address used by for products distributed across Ireland, the UK, and the wider European region. It identifies the central logistics and customer service hub for that market. What These Details Mean PO Box 12987 Dublin IE The return address will likely be
EU regulations, including the Right to Repair directive, push manufacturers to refurbish rather than destroy returned goods. “Extra quality” refurbishment allows Samsung to:
If your IMEI shows as "Standard Support Only," you can still pay extra for enhanced service when you create a repair ticket. That upgrade will route you through PO Box 12987 with the extra quality flag.
Usually includes the Samsung logo, Model number (e.g., SM-S918B/DS), "Made in Vietnam/Korea," and PO Box 12987, Dublin, IE IMEI on Back: