| Error Message | Possible Cause | Solution | |---------------|----------------|----------| | No Record Found | Incorrect registration number OR vehicle is brand new (data not updated) OR vehicle is from a pre-2000 legacy system. | Re-check the number format. Try using the chassis number. | | Server Timeout | The specific state’s NIC server is down or slow. | Wait 5 minutes and retry. The Samanvay cache may retrieve it later. | | Access Denied | Your user ID does not have permission for inter-state query. | Contact your departmental admin to upgrade Samanvay privileges. | | Invalid Captcha | Browser cache issue. | Clear browser cookies and refresh. | | Hypothecation Mismatch | The entered registration number matches but bank name differs. | Cross-verify with the original RC. It may be a data entry error at the RTO. |
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In simple terms, this refers to the process where your local system sends a real-time internet request to the central Vahan database to fetch vehicle details (e.g., owner name, chassis number, insurance status). When this query work fails, daily operations stop. vahan samanvay internet query work