| Category | Issue | Impact | |----------|-------|--------| | | No 2FA; weak password policy | High risk of account takeover | | Security | Missing SSL/TLS enforcement for webmail login | Credential interception possible | | Performance | Slow loading during peak hours (5+ seconds) | Reduced productivity | | User Experience | Non-responsive design on mobile devices | Poor usability on smartphones | | Storage | Quota limits not clearly communicated | Users lose sent/archived emails unexpectedly | | Backup | No automated email backup confirmation | Risk of permanent data loss |
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